Data we collect about you: We may collect, use, store and transfer different kinds of personal data about you when you use our service, including:
- Identity Data: This includes your first name, last name, username or similar identifier, date of birth, and gender.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
How your data is processed: Your data may be processed by our AI systems for the purpose of providing the service. This involves using machine learning and other analytical techniques to improve and personalize your experience. The data processed by the AI systems includes data provided by you and data collected by the Service. We have implemented appropriate data protection measures to ensure the confidentiality and security of your data during such processing.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
Data Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data retention: We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights: Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access to your personal data, request correction of your personal data, request erasure of your personal data, object to processing of your personal data, request restriction of processing your personal data, and request the transfer of your personal data.
Contact details: [email protected]
Berlin in July 2023